DSL Setup: Windows XP with Dynamic (DHCP) or Static IP

In order to get your DSL working on your computer running Windows XP, you will need to input certain IP information by following the steps described below, and using the settings that were provided to you ( IP address, gateway address, subnet mask, and DNS server addresses). Follow these instrutions:

First, go to Start and open Control Panel. Find the icon for Network Connections and open it.

Once in the Network Connections window, select the LAN or High Speed Connection icon:

Once in the LAN Connection Properties, scroll down in the "This connection uses the following items:" window until you find an item called Internet Protocol (TCP/IP). Click on TCP/IP only once (do not double click) and then click the Properties button.

Now it's time to configure the IP address section:

• If you purchased Residential DSL, click here to set up dynamic IP address assignment.
• If you purchased Business DSL, click here for your static IP address assignment

If you purchased a Residential DSL package of any bandwidth, follow these instructions:

1. First, click the radio button labeled “Obtain an IP address automatically.” This will disable the following 3 fields: IP address, Subnet mask, and Default Gateway.

2. On the same screen, click the radio button “Obtain DNS server address automatically.” Again, the 2 DNS server below that fields will be disabled. Finally, click OK(there is no need to click on the Advanced Button).

3. Click the OK button and close all windows. Now open your Internet browser and try to go to any site. You should now be connected to the Internet at high speed via your DSL connection. If not, call us and will help you troubleshoot.

If you purchased a Business DSL package of any bandwidth, follow these instructions:

1. First, click the radio button labeled “Use the following IP address:” This will enable the following 3 fields:

   • IP address: Carefully type in the IP address or address block assigned by Hawaii OnLine
   • Subnet mask: Carefully type in the subnet mask assigned by Hawaii OnLine
   • Default Gateway: Carefully type in the Gateway address assigned by Hawaii OnLine

2. On the same screen, click the radio button "Use the following DNS server address:". The 2 DNS servers below that fields willnow be enabled.

   • Preferred DNS Server: Carefully type in 64.75.176.66.
   • Alternate DNS Server: Carefully type in 64.75.176.12.

3. Click the OK button and close all windows. Now open your Internet browser and try to go to any site. You should now be connected to the Internet at high speed via your DSL connection. If not, call us and we will help you troubleshoot.