Table of Contents:
Terms & Conditions
Acceptable Use Policy
Payment & Billing
Additional provisions for specific products/services
Acceptable Use Policy
Customer shall not abuse the Service or the Internet in any way or
conduct any illegal or inappropriate activities with Customer's account,
including but not limited to, spamming, harassment, hacking, violation
of intellectual property rights laws, libel laws, slander laws, obscenity
laws, pornography laws, invasion of privacy laws or indecency laws.
Customer's account may be terminated immediately without notice by HOL
personnel if such violations are detected. Customer is solely responsible
for any works (writings, files, pictures, or any other work) that Customer
posts or transmits using any of HOL's services: email, conferencing,
the World Wide Web, USENET, FTP transfer, instant messaging, MUSE, MUD or
any similar interactive environment or any other service that allows interaction
or dissemination of information. For example, if Customer desires to post,
transmit or store a copyrighted work, Customer is responsible for obtaining,
monitoring and enforcing the copyright holder's permission.
Customer agrees to provide his/her actual, legal name when signing
up for service, whether by telephone, web form or paper/fax form. HOL
does not permit anonymous accounts. Customer also agrees that he/she
may not transmit any message under a false name or by means of any other
person's email address. Users may not store files outside of their designated
directories. Users are strictly prohibited from any activity that compromises
the security of HOL's facilities. Users may not run IRC "bots" or any other
scripts or programs not provided by HOL. Users are responsible for knowing and
following acceptable Internet use policies. Dial-up connections may be dropped
for inactivity or excessive duration, but can be immediately re-established.
HOL reserves the right to refuse to provide a Service to anyone, with or
without cause. If Customer is a merchant, an Internet Service Provider,
or any business providing access to end-users, Customer shall be responsible
for its end-users who use the Services and shall be required to immediately
terminate Service to any end-user who violates any provision of this Agreement.
It is Customer's sole responsibility to inform its end-users of their obligations
in using the Services. HOL may terminate Services to Customer if Customer fails
to terminate Service with its end-user(s) who have violated this Agreement after
notification by HOL.
HOL reserves the right to monitor Customer actions when necessary to help
Customer or to protect itself or other users or systems. Any use of the
Service that disturbs the normal use of the system by HOL or by other HOL
customers or consumes excessive amounts of memory or CPU cycles for long
periods of time may result in termination pursuant to Section 1 of this Agreement.
Customer shall not engage in the origination or transmission of
Unsolicited Commercial Email (UCE) or spam. Spamming means any instance
where Customer or other user of Customer's access account sends one or
more postings, messages, emails, or any other digital or electronic
communication to one or more unsolicited recipients. Customer agrees
that spamming causes HOL and the recipient to incur unintended extra
costs for network services and may violate laws and regulations.
Customer shall not cause, release or perpetuate the existence of any
virus or similar contaminating or destructive device in any form.
HOL is not responsible for Internet content, activity, or availability
of specific resources. Some materials may be offensive to some Customers.
Customer expressly agrees that any use of Customer's account by an individual
younger than eighteen (18) years shall be solely the responsibility of Customer.
HOL and Customer agree that the terms and conditions of this Acceptable Use
Policy are reasonable and necessary for HOL to be able to provide Services and
to protect the proper, efficient functioning of the Internet. In all instances,
HOL's interpretation of the Acceptable Use Policy terms and conditions shall